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| cimaccount [2023/05/30 10:50] – [After Creation] admin | cimaccount [2024/12/10 11:44] (current) – olivier |
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| CIM computers accessible via ssh have fail2ban enabled so that after a number of incorrect tries your IP address will get "banned" from accessing the machine. This is to prevent brute-force attempts to find a user's password. The exact number of tries and length of the ban can vary between computers, depending on configuration. In the event where you lock yourself out of a computer, you can either wait for the ban to get automatically removed after roughly a day, or contact support@cim.mcgill.ca to have us unban your IP. When contacting us, please let us know what your IP is so that we know which address to remove the ban for. | CIM computers accessible via ssh have fail2ban enabled so that after a number of incorrect tries your IP address will get "banned" from accessing the machine. This is to prevent brute-force attempts to find a user's password. The exact number of tries and length of the ban can vary between computers, depending on configuration. In the event where you lock yourself out of a computer, you can either wait for the ban to get automatically removed after roughly a day, or contact support@cim.mcgill.ca to have us unban your IP. When contacting us, please let us know what your IP is so that we know which address to remove the ban for. |
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| | ===== Information Update ===== |
| | If you need to update your information, please fill out the {{ ::cimuserinformationupdateform.pdf | CIM User Information Update Form}}. |
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| ===== Room Access ===== | ===== Room Access ===== |
| If access to CIM rooms is required, send a message to [[support@cim.mcgill.ca]] with your ID number and the list of room for which access is required. | If access to CIM rooms is required, send a message to [[support@cim.mcgill.ca]] with your ID number and the list of room for which access is required. |
