Differences

This shows you the differences between two versions of the page.

--- matrix [2024/06/19 11:49] – olivier
+++ matrix [2024/12/10 11:45] (current) – [Getting an Account] olivier
@@ Line 1: / Line 1: @@
 ====== Matrix ======
+{{ ::cimmatrix.png?nolink |}}
+===== Getting an Account =====
+To connect to the CIM/Reparti Matrix server, you will need to obtain a CIM service account.  This account is separate from the account you use to access CIM computers, but you can share the same username and password.
+To get an account, you will need to fill the CIM account form available on this page: [[cimaccount|CIM Account]] or if you already have a CIM computer account, fill the {{ ::cimuserinformationupdateform.pdf | CIM User Information Update Form}} and submit it to support@cim.mcgill.ca and we will create your CIM service account.
 ===== Connecting to the Server =====
@@ Line 25: / Line 30: @@
 ===== Changing your password =====
-For security reasons, you cannot change your password from within Matrix.  To change your password, you can visit: **[[https://swordfish.cim.mcgill.ca/]]**.
+For security reasons, you cannot change your password from within Matrix.  To change your password, you can visit: **[[https://swordfish.cim.mcgill.ca/]]** and follow the instructions.  If you cannot use thi site for any reason, please contact support@cim.mcgill.ca and we will reset your password for you.