Differences

This shows you the differences between two versions of the page.

--- email [2024/10/09 12:51] – [Sending Emails from your CIM Address] olivier
+++ email [2025/04/29 12:58] (current) – [Some messages seem to be missing from my mailbox] olivier
@@ Line 19: / Line 19: @@
 Your username for both servers is you @mcgill.ca or @mail.mcgill.ca address with your accompanying McGill password.
+===== Frequently Asked Questions =====
+==== Some messages seem to be missing from my mailbox  ====
+If the Microsoft Exchange flags a message as spam or potentially malicious, it may do one of the following:
+  * Move the message to your "Junk Email" folder in Outlook
+  * The message can be placed in quarantine, which you can check by visiting: [[https://security.microsoft.com/quarantine?viewid=Email]]
+  * If it is detected as dangerous, it can also be deleted, in which case it would be impossible to see or find.
 ===== Using Thunderbird to Access McGill Emails =====
@@ Line 66: / Line 77: @@
 In Thunderbird, you can define additional identities over your McGill account, which will let you send messages with your CIM address.  To do so, go into settings, then "Account Settings".
-{{ ::emailalias1.png?nolink&400 |}}
+{{ ::emailalias1.png?nolink&600 |}}
 In account settings, there should be a button to "Manage Identities"
-{{ ::emailalias2.png?nolink&400 |}}
+{{ ::emailalias2.png?nolink&600 |}}
 You will then be able to create a new identity for your CIM email.
-{{ ::emailalias3.png?nolink&400 |}}
+{{ ::emailalias3.png?nolink&600 |}}
 Once created, when you send messages you'll be able to select which identity to use.